Refund policy

Our overall objective is safety and execution of obligations to clients. On the other hand we try to protect ourselves from casuals the incidents connected with a piracy and swindle concerning the software.

Cases at which return is possible

1. The duplicated orders. If by any reason the system has sold you two identical vouchers instead of two different.
2. If the voucher generated by the system appeared to be not working.
3. If the system, after you have successfully completed the payment, by any reasons could not send you on the e-mail address you showed before, the working premium voucher during 7 days.

Cases at which return is not possible

1. Simultaneous purchase of several different premium vouchers. The scenario, when the user gets some different vouchers, use them, then choose that one which is more approaches to his needs and then tries to receive the refund for all other goods which do not approach to his needs, it is regarded as dishonest. The given actions harm our business so we will not return the paid money or accept pretentious payments.
2. We will not refund money if you have purchased vouchers from us and then understood that you don't need them at all.

Rules of return of means

To receive return you should give us your operating e-mail address and the data on which the order has been carried out. Our company does not carry the responsibility for non receipt of the voucher as a result of the void e-mail address, given by you. The client is completely responsible for indicating of a void e-mail address.

Roguish payments by means of credit cards or Roguish statements All inquiries concerning payment cancellation are considered our technical and legal departments. If you make the roguish statement that your credit card has been illegally used (you have lost it earlier or it has been stolen, etc.), we will request the given information from your bank. The given statement can entail cancellation of service of your credit card, add negative record in your credit history and create preconditions for an institution of administrative investigation against you.